Customer problem:
I recently purchased the Launch Creader Elite V2.0 BBA from you, and it has recently stopped functioning properly. When I try to access the “Mall” option, it displays a message saying, “Warning! Code2, invalid token.” Additionally, when I attempt to enter the “Upgrade” section, it shows, “Network failure, please verify your internet connection and device time before proceeding.” This message appears regardless of which Wi-Fi network I connect to. Could you please advise me on what the issue might be?
x431shop.eu engineer replied:
Please tap on the “Settings” icon on the main menu of X431 Elite 2.0 BBA scanner
Find the Cache and then clear the cache.
Customer feedback:
Thanks! I have resolved the issue. All that was needed was to clear the cache.