Launch SmartLink B V2.0 Remote Diagnostic Device
The SmartLink Remote Diagnostics System is a newly developed powerful service system dedicated to remote vehicle diagnosis and service. In this system, SmartLink B (Business), as a SmartLink Service Provider, can accept remote repair orders issued by SmartLink C users via SmartLink Service Platform. The SmartLink B applies to vehicles that comply with CAN/ DoIP/ CAN FD/ J2534 diagnostic protocol standard.
The SmartLink B system consists of the following two parts:
SmartLink Platform is used to pair the connection between SmartLink C and SmartLink B operated with the internet browser.
SmartLink C user can post the remote diagnosis request on this platform. SmartLink B user can see the requests from their clients and accept the request to do the remote diagnosis.
SRDs SmartLink:
Super Remote Diagnosis Solution:SRDs is comprised of SmartLink C, SmartLink B and Cloud Platform.
The SmartLink C can be connected to the vehicle, and the SmartLink B can be connected with any diagnostic device.
The remote diagnosis will be carried out on the SmartLink platform.
Click on the link to be redirected to Launch SmartLink C for more info.
The service provider can select ONE of the two Management Modes:
The service provider manages the Smartlink C account status of the customer.
The service provider can activate the Smartlink C under his own account and manage the Smartlink C (post remote diagnosis request, license renewal) for the customer.
The customer doesn’t need to do anything on the platform, he just needs to contact the service provider and connect the Smartlink C hardware to the vehicle.
The customer manages the Smartlink C account status himself.
The customer can register his own user account on the SRDs platform and manage the Smartlink C (post remote diagnosis request, license renewal) himself.
The service provider can “Pre-bind” the customer’s Smartlink C, after “Pre-bind”, the customer’s request can only be seen by this service provider. No worry about other provider taking the customer.
NOTE: Each Smartlink can be activated only in one account.
How Does the LAUNCH SMARTLINK REMOTE DIAGNOSIS WORK?
This picture may help you better understand the complete procedure of the Smartlink remote diagnosis.
How to Activate SmartLink B Remote Diagnosis?
Main steps:
Register->Log in->Accept remote diagnostic request
*In order to ensure the connection performance, we recommend 100M network bandwidth with upload/download speed no less than 10mbps
1) Register on “Launch Super Remote Diagnosis reservation platform” by link” http://smartlink.x431.com/login “.
Input your email address and click “Get verification code”, platform will send the verification code to your email box. “Product Serial Number” and “Activation code” are pasted as “S/N” and“A/C” on the rear side of Smartlink device.
2) If you registered successfully, you can log in to the platform:
If you have more Smartlink devices, you can click “Add a device” on this page, and then input product serial number and activation code:
3) Now, you will find many requests on the platform. You can check the request details and
accept one that you can fix. Such as:
Remote Diagnosis Mode:
SmartlinkB_xxxxxx: it means you will use Smartlink B to take remote the client vehicle.
J2534 Remote diagnosis: it means you have installed OEM software and Launch Tech J2534 driver on your PC. You will take remote by J2534 protocol.
4): After you accept a request, you will get client contact information. You have to contact the client and guide them to fix the issue.
5)If you fix the vehicle issue, please click “Completed”. Or you may click “Give up” if you can’t solve it.
6)You can check diagnostic history by click “History task” on the main page.
The following accessory items are for reference only. For detailed items, please consult with a local agency or check the packing list supplied with the device.
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