Customer Questions & Answers

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votes
Question:
Q:I noticed that in X431 EuroPro5 is almost 800e more expensive than X431 Pro5 so that's why I was confused.
Answer:
A:In a nutshell, the tablet parameter is pretty much the same. They perform similar functions. The biggest difference is the VCI box, X431 Pro5 has the new smartbox 3.0, the Euro pro5 has the DBScar VCI.
Both Euro Pro5 and Pro5 can do BMW and Mercedes online programming and online coding for many other brands. It is the new feature of X431 Pro5 in year 2023 (need to activate online programming function).
The smartbox of Pro5 can be used as passthru j2534 interface for OEM online programming. Euro pro5 DBScar VCI cannot be used as passthru device.
X-431 Pro5 is global version, no IP limitation. Euro pro5 is available at European dealers only.
By erinwang Seller on Dec 25, 2023 0 of 1 found this helpful. Do you?

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Question:
Q:How to solve Launch X431 Pro5/X431 V+ Device is Corrupted
Answer:
A:Check the Solution Here : http://blog.x431shop.eu/launch-x431-pro5-device-is-corrupted-solution/
By erinwang Seller on Dec 4, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:ECU programming and coding. Is it compatible with this car? Chassis number: VF73A9HC8DJ804437 Citroen Grand Picasso C4 2013
Answer:
A:Yes, support.
By erinwang Seller on Oct 24, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:When programming the X431 PRO5, an error "connection timeout" occurs after 5 minutes of connecting the device. When upgrading the smartbox hardware, a timeout error also occurs.
Answer:
A:There is a problem with the server. Please try again later.
By erinwang Seller on Oct 13, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:it seems that launch pro5 can't work online programming after software modification, it does show online programming option in the online menu however it doesn't work.
Answer:
A:PRO5 only supports online programming for Mercedes-Benz and BMW, but does not support Volkswagen
By erinwang Seller on Mar 25, 2024 0 of 0 found this helpful. Do you?

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Question:
Q:x431 pro5 works online programming ?
Answer:
A:Yes, support.
By erinwang Seller on Feb 20, 2024 0 of 0 found this helpful. Do you?

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0
votes
Question:
Q:Pour la belgique en combien de jours le colis sera livré?
Answer:
A:Expédié depuis l'UE, 5 à 7 jours pour arriver.
Puis-je avoir votre email ou Whatsapp ? Je peux créer un lien VIP au prix VIP pour vous.
By erinwang Seller on Feb 16, 2024 0 of 0 found this helpful. Do you?

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votes
Question:
Q:Does Pro5 support CAN Analyzer function?
Answer:
A:Sorry, no support.
By erinwang Seller on Jan 23, 2024 0 of 0 found this helpful. Do you?

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Question:
Q:does this scanner able to perform older car like kia rio 2008?
Answer:
A:Yes dear, LAUNCH X431 PRO5 PRO 5 able to perform older car like kia rio 2008
By erinwang Seller on Jan 14, 2024 0 of 0 found this helpful. Do you?

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votes
Question:
Q:Does this machine support online SCN coding for Mercedes 2003-2015? W211/W212?
Answer:
A:VIP price for you is 1159EUR free shipping free tax.
Is it OK for you ? I can make a VIP link for you, you can pay directly.
By erinwang Seller on Nov 10, 2023 0 of 0 found this helpful. Do you? See more answers (1)
A:Yes dear, LAUNCH X431 PRO5 can support online SCN coding for Mercedes 2003-2015? W211/W212 .
Where is your shipping address, Let me check the VIP price for you.
By erinwang Seller on Nov 9, 2023 0 of 0 found this helpful. Do you?

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votes
Question:
Q:If The truck authorization for PRO5 expires after one year. Can the trucks that were supported before still be supported?
Answer:
A:Yes, it can still support.
By erinwang Seller on Nov 9, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:If X431 PRO5 is used for DOIP, does it need to be connected to a separate DOIP cable? Is it purchased separately or does it come with the device?
Answer:
A:It can be used for DOIP directly.
NO need to buy a separate DOIP cable
By erinwang Seller on Nov 9, 2023 0 of 0 found this helpful. Do you?

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0
votes
Question:
Q:To make X431 PRO5 support truck, should I open a license or purchase a truck line?
Answer:
A:Just buy the heavy-duty card software package
https://www.x431shop.eu/wholesale/launch-x431-pad-heavy-duty-truck-software-license-and-adapters.html

By erinwang Seller on Nov 8, 2023 0 of 0 found this helpful. Do you?

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votes
Question:
Q:Can new energy vehicles be added to x431 pro5?
Answer:
A:NO, sorry.
By erinwang Seller on Nov 8, 2023 0 of 0 found this helpful. Do you?

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0
votes
Question:
Q:Does X431 PRO 5 support Mercedes s class 2011 w221 diagnostics and ECU programming including flashing TCU/ECU and updating TCU/ECU?
Answer:
A:Sorry, not support.
By erinwang Seller on Oct 24, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:Does Launch X431 Pro V have topology function?
Answer:
A:Yes, support
By erinwang Seller on Oct 7, 2023 0 of 0 found this helpful. Do you?

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0
votes
Question:
Q:Can use xprog3 on laptop with j5234 tool to program ECU or do need PC adapter for xprog3 to do ECU on laptop
Answer:
A:Yes sir,you can do that .
By erinwang Seller on Sep 20, 2023 0 of 0 found this helpful. Do you?

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votes
Question:
Q:Does pro5 support ADAS functions? Do I need to purchase additional services and adapters?
Answer:
A:Yes, you need t buy a ADAS calibration toolkit
By erinwang Seller on Sep 20, 2023 0 of 0 found this helpful. Do you?

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votes
Question:
Q:Can it add Keys For Peugeot Partner 2015 ?
Answer:
A:Yes support.
By erinwang Seller on Sep 14, 2023 0 of 0 found this helpful. Do you?

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votes
Question:
Q:My X431 PRO5 serial number 989****28681VO I lost all the software after resetting the software. How can I download the software back?
Answer:
A:Download from the official website
By erinwang Seller on Sep 14, 2023 0 of 0 found this helpful. Do you?

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